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All information is encrypted during the checkout by SSL to ensure it is secure. Payments are processed by Worldpay or Paypal. We do not store your payment information in any way and personal data is never shared.

If you are experiencing any problems with our checkout process or have any questions regarding your order, please contact Customer Services or telephone us on 01573 224620 and we will be happy to assist.

Free UK Delivery on orders over £75 and Free European delivery on orders over £200 using our courier service. For orders under £75 within the UK and orders under £150 to Europe, a choice of Courier Delivery (detailed above) or Royal Mail is offered.

Deliveries outside of the EU may be subject to local duties over which we have no control and for which we cannot accept liability.

Shipping options will be shown at the Checkout where you can choose your preferred option. If you require further information, please look at our Shipping Rates Page.

We are unable to deliver to P.O Box Delivery Addresses.

British Forces Post Office (BFPO) - We deliver most items to BFPO addresses, however some exclusions apply. Please refer to our BFPO information page for further information.

We offer 28 days unconditional approval on any item purchased from our website. You can claim a full refund (less postage and packaging) on any unsoiled items returned to us, in an unused condition, and with the original packaging, within 28 days of receiving your goods or alternatively, if you wish, you may exchange any item.