Menswear Retail Sales Adviser – Full Time, Permanent Position
A Hume Country Clothing is an established award-winning, family run business based in the busy market town of Kelso, Scottish Borders. Priding ourselves on offering premium quality brands along with exceptional customer service as we assist our customers in enjoying the country way of life.
Here at A·Hume we currently have a fantastic opportunity for an enthusiastic, forward thinking experienced individual to join our busy Menswear team in our menswear store – 46 The Square.
Job Purpose
To consistently deliver the highest standards of customer service in a busy retail environment, ensuring excellent standards are always maintained and comfortably working both independently and as part of a team.
Core Job Duties
- Greeting customers who enter the shop in a welcoming and friendly manner
- Developing knowledge on products and brands to be able to assist with customer queries and offer advice
- Involvement in stock control and management
- Merchandising retail areas
- Responsibility for processing cash and card payments and daily cashing up
- Ensuring shop floor standards are maintained to the highest level, including day to day housekeeping tasks
- Staying up to date with special promotions and displaying product - including both window dressing and shop floor displays
- Put forward innovative ideas for instore, latest brands and display ideas
- Demonstrate flexibility when required within the role and provide holiday and/or sickness cover
- Able to attend external events, working offsite as required
- Assisting with our Made to Measure & Personal Tailoring service (Training can be provided)
Skills and Interests
- Previous retail, customer service and sales experience (preferable)
- Experience in Made to Measure tailoring (desirable)
- Exceptional communication and 'people' skills
- Desire to provide excellent customer service and a great personal shopping experience with a polite and helpful manner
- The ability to work under pressure and handle challenging situations
- Motivated with excellent attention to detail
- Be ready and able to work within a team
- Proficient in Microsoft office with an aptitude to pick up new systems quickly
- Clean driving licence
- An interest in the ‘Country way of Life’
Benefits
- Pension
- Staff discount
- Working for a busy, family owned and independently run, award winning company with a strong commitment to the local area.
Hours: Minimum 40 hours per week contract based for 5 days including Saturdays
Start Date: April 2021
Salary: Competitive
To apply for this position, please forward your CV with covering letter, explaining why you would like to work with us to Anna Thomson (Head of Retail) - anna.thomson@ahume.co.uk
Closing date for applications – Friday 26th March 2021
Ladieswear Retail Sales Adviser – Full Time, Permanent Position
A Hume Country Clothing is an established award-winning, family run business based in the busy market town of Kelso, Scottish Borders. Priding ourselves on offering premium quality brands along with exceptional customer service as we assist our customers in enjoying the country way of life.
Here at A·Hume we currently have a fantastic opportunity for an enthusiastic, forward thinking experienced individual to join our busy retail team in our new ladieswear store- 22 Horsemarket.
Job Purpose
To consistently deliver the highest standards of customer service in a busy retail environment, ensuring excellent standards are always maintained and comfortably working both independently and as part of a team.
Core Job Duties
- Greeting customers who enter the shop in a welcoming and friendly manner
- Developing knowledge on products and brands to be able to assist with customer queries and offer advice
- Confidence in styling outfits for customer requests, displays and external events
- Develop customer relationships to grow a loyal customer base
- Involvement in stock control and management
- Merchandising retail areas
- Responsibility for processing cash and card payments and daily cashing up
- Ensuring shop floor standards are maintained to the highest level, including day to day housekeeping tasks
- Staying up to date with special promotions and displaying product - including both window dressing and shop floor displays
- Put forward innovative ideas for instore, latest brands and display ideas
- Demonstrate flexibility when required within the role and provide holiday and/or sickness cover
- Able to attend external events, working offsite as required
- Work across both shops- Menswear and Ladieswear
- Take responsibility for customer orders through to completion
- Previous retail, customer service and sales experience (preferable)
- An creative ‘eye’ for styling (preferable)
- Exceptional communication and 'people' skills
- Desire to provide excellent customer service and a great personal shopping experience with a polite and helpful manner
- The ability to work under pressure and handle challenging situations
- Motivated with excellent attention to detail
- Be ready and able to work within a team
- Proficient in Microsoft office with an aptitude to pick up new systems quickly
- Clean driving licence
- An interest in the ‘Country way of Life’
- Pension
- Staff discount
- Working for a busy, family owned and independently run, award winning company with a strong commitment to the local area.
Hours: Minimum 40 hours per week contract based for 5 days including Saturdays
Start Date: April 2021
Salary: Competitive
To apply for this position, please forward your CV with covering letter, explaining why you would like to work with us to Anna Thomson (Head of Retail) - anna.thomson@ahume.co.uk
Closing date for applications – Friday 26h March 2021
