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Christmas Deliveries and Returns

 
RETURNS AND EXCHANGES PERIOD EXTENDED TO 16th JANUARY 2017 OVER CHRISTMAS PERIOD
 
We have extended our returns and exchanges period to Monday 16th January 2017 on any item purchased from our website. You can claim a full refund up until 16th January 2017 (less postage and packaging) on any unsoiled items returned to us, in an unused condition, and with the original packaging, that are bought between 7th October 2016 and 31st December 2016.
 
Refunds and Exchanges may only be processed when the returned items have been received by us. Goods will be refunded within 30 days of cancellation. You must prepay the postage and use the label provided on our Returns Slip to send the goods back to us along with proof of purchase. 
 
 
LAST ORDER DATES, TIMESCALES AND DELIVERY OPTIONS IN TIME FOR CHRISTMAS
 
UK Next Day Courier Service (used for all orders over 75 or orders below 75 where courier delivery is chosen as the method of delivery)
 
We use Interlink Express for all courier deliveries - the last time for placing orders to receive goods in time for Christmas is 12pm on Thursday 22nd December for delivery on Friday 23rd December. Please remember to detail in the Additional Comments Box at our Checkout if your parcel can be left somewhere safe as this will avoid the need stay at home to sign for it.
 
If you provide us with your mobile telephone number when placing your order, we will send a text message to you on the morning of delivery advising you of the hour window of delivery - this is very useful so please remember to provide us with your mobile number when entering your customer details at the Checkout.
 
If possible, please order before this cut off as we want to ensure you have your orders in plenty of time. Whilst we carry a huge stock, some items do sell out and we really do not want to disappoint you so please order as soon as you can! 
 
We offer a Saturday delivery option at our Checkout if preferred. For orders placed by 3pm on Friday 23rd December, delivery will be Saturday 24th December
 
UK Royal Mail Tracked Service (used for all orders under 75 where Royal Mail Tracked is chosen as the method of delivery)
 
We use Royal Mail's Tracked Service for orders under 75 where you choose the Royal Mail option as your method of delivery when placing your order.
 
The last day, given as a guideline by Royal Mail, for deliveries in time for Christmas is Monday 21st December. Orders placed before 4pm on Wednesday 21st December, where Royal Mail Tracked is chosen as the method of delivery, will be despatched for delivery in time for Friday 23rd December.  
 
We offer a Saturday delivery option at our Checkout if preferred. For orders placed by 3pm on Friday 23rd December, delivery will be Saturday 24th December

European Courier Service (used for all orders over 150 or orders below 150 where courier delivery is chosen as the method of delivery)
 
We use Interlink Express for all courier deliveries - the last time for placing orders to receive goods in time for Christmas is 12pm on Friday 16th December for delivery by Friday 23rd December. Please remember to detail in the Additional Comments Box at our Checkout if your parcel can be left somewhere safe as this will avoid the need stay at home to sign for it. 
 
If possible, please order before this cut off as we want to ensure you have your orders in plenty of time. Whilst we carry a huge stock, some items do sell out and we really do not want to disappoint you so please order as soon as you can! 
 
 
European Royal Mail International Signed For Service (used for all orders under 150 where Royal Mail Recorded Delivery is chosen as the method of delivery)
 
We use Royal Mail's Recorded Delivery service for orders under 150 where you choose the Royal Mail option as your method of delivery when placing your order.
 
The last day, given as a guideline by Royal Mail, for deliveries in time for Christmas is Friday 16th December. Orders placed before 4pm on Friday 16th December, where Royal Mail International Signed For Service is chosen as the method of delivery, will be despatched for delivery in time for Friday 23rd December although this service is not guaranteed.  
 
All timescales given are subject to delay if there are any unforeseen circumstances such as adverse weather including snow, road closures etc